Terms and Conditions

General Terms and Conditions

THESE TERMS AND CONDITIONS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT IMPACT YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ THIS PROVISION CAREFULLY.

 

1. The Rental Agreement

These Rental Terms and Conditions, the rental document you receive when you are given access to the car you are renting (the “Rental Contract”) any additional agreement signed by you, any documents or agreements (or links to on-line documents or agreements) sent to you electronically in connection with your rental, and the return receipt or record (the “Rental Receipt”) with computed rental charges together constitute the “Rental Agreement” between yourself and Knossos Rentals Cars, or the independent Knossos Rentals Cars System Licensee identified on the Rental Contract (“Knossos Rentals Cars”).

You rent from Knossos Rentals Cars the car described on the Rental Contract, which rental is solely a transfer of possession, and not of ownership. Note that you do not rent a specific car but a specific car group. You agree to the terms in the Rental Agreement provided any such term is not prohibited by the law of a jurisdiction covering this rental, in which case such law controls. “You” and “your” refer to the person who signs this agreement, “we”, “our” and “us” refer to Knossos Rentals Cars. You also agree that you are not our agent for any purpose; and that you cannot assign delegate or transfer your obligations under the Rental Agreement and any discrete part thereof.

The term “car” in this Rental Agreement refers to the vehicle rented to you or any replacement vehicle provided. It includes all associated items, such as tires, tools, keys and key fobs, equipment, license plates, documents, and any included or optional accessories, as well as any other products or property supplied by Knossos Car Rental with the vehicle or rented to you separately, unless expressly stated otherwise in this Rental Agreement.

Our company complies with the General Data Protection Regulation. We reassure you that we take your privacy seriously and we only use your personal information to provide the services you have requested from us or for any relevant purpose for the procedure of the service we have been provided by us.

Any change to this Rental Agreement or to our rights must be made in writing and signed by an authorized officer of Knossos Car Rental.

You agree that Knossos Car Rental reserves the unilateral right to modify these Terms and Conditions from time to time, either by providing written notice to you (in paper or electronic form) or by posting the updated Terms and Conditions on the Knossos Car Rental website.

Such changes will apply only to rentals reserved after the notice has been given, as determined by:

the date of the written or electronic notice, or

the date the updated Terms and Conditions are posted on the Knossos Car Rental website, which will be clearly indicated.

You acknowledge that no additional signature is required from you for the updated Terms and Conditions to become effective.

All changes will be posted as they occur on the Knossos Car Rental website and will govern all rentals commencing after their posting, even if the Terms and Conditions provided at the time of reservation differ.

You confirm that you are a capable driver and hold a valid driving license, which must remain valid and in good standing throughout the rental period.

Knossos Car Rental reserves the right to verify the validity and status of your driving license and may refuse to rent a vehicle if the license is suspended, revoked, restricted, expired, or cannot be verified.

Only the following persons may drive the vehicle (each a “Permitted Driver”):

The renter

An additional driver authorized and registered in the Rental Agreement

All drivers must:

Be between 21 and 79 years of age

Hold a valid driving license

Have held their license for at least one (1) full year

Additional drivers must be declared and registered at the start of the rental and may be subject to an additional charge, as stated in the Rental Agreement.

The renter remains fully financially responsible for the vehicle at all times, even when it is driven by an authorized additional driver.

Knossos Car Rental reserves the right to decline any rental at its discretion where the driver’s identity, license validity, or driving capability cannot be adequately verified, as permitted by law.

You must return the vehicle to Knossos Car Rental in the same condition as received, normal wear and tear excepted, at the agreed date, time, and location shown in your Rental Contract.

Early or late returns may result in additional charges or a different rental rate. Late returns may also be subject to a late return fee.

Returns outside operating hours are allowed only with prior approval and may incur an out-of-hours fee. Operating hours vary by location.

If the vehicle is not available when the return location opens, your responsibility continues until the vehicle is located and officially returned.

To extend your rental, you must contact us before the scheduled return time at:

Mob. :+30 698 331 0372 

Extensions are subject to availability and approval, and revised rates or service fees may apply.

Failure to return the vehicle as agreed may result in additional charges and legal action, as permitted by law.

The vehicle must be returned to the agreed return location as stated in the Rental Contract.

If the vehicle is returned to a different location than where the rental started, a one-way service fee applies, unless the return is between official Knossos Car Rental stations, where no fee may apply.

If the vehicle is returned to a different location than the agreed return location without prior authorization, an unauthorized return location fee will be charged, as specified in the Rental Contract, in addition to any applicable relocation costs

All rentals include unlimited kilometers, meaning there is no charge based on distance driven.

You pay only for the rental period, at the rate shown in your Rental Contract.
The minimum rental period is one (1) day / 24 hours.

Daily charges are calculated in:

Consecutive 24-hour periods starting from the time the rental begins, or

Calendar days, if specified in the Rental Contract

Failure to meet the conditions of any special or discounted rate will result in the standard applicable rate being charged.

You are responsible for all rental-related charges, including any applicable service fees, airport or location fees, license recovery fees, and other surcharges where permitted by law.

Additional Charges

The following charges may apply:

Excessive Cleaning Fee
A cleaning fee may be charged if the vehicle is returned with excessive dirt, stains, odors, or soiling that cannot be removed through standard cleaning procedures.

Lost or Missing Keys
If keys or key fobs are not returned, you will be charged the full replacement cost.

Non-Smoking Policy
All vehicles are non-smoking, including the use of e-cigarettes. A fee will apply if the vehicle smells of smoke or vapor or shows related damage.

Payment Responsibility
You and any third party billed on your behalf (such as an insurer or employer) are jointly responsible for all rental charges. If you authorize billing to a third party, you confirm that you are permitted to do so.

Discount Codes
Any discount or benefit code may only be used if you meet the applicable eligibility criteria. Unauthorized use may result in cancellation of the discount and additional charges.

Pricing Accuracy

Knossos Car Rental makes every effort to ensure all prices and information are accurate.
In the event of a clear and obvious pricing error, we reserve the right to:

Cancel the reservation and refund any amount paid, or

Correct the price and request payment of the difference before or during the rental

A pricing error is considered manifest when the quoted price is significantly lower than the correct price due to an obvious mistake.

You’ll also pay all applicable taxes as well as any additional charges provided on the Rental Agreement which are over and above the base rental rate. These may be surcharges and/or recovery fees to recover certain costs.

You acknowledge that you have been informed that if you use a charge card (including any digital wallet or mobile payment application linked to your charge card account), your credit, up to an amount of the estimated total charges due under the Rental Agreement, as indicated on the Rental Contract, based on your representations about this rental, may be set aside or reserved by the card issuer of the card, which you present for payment of your rental charges; or, if you use a debit card funds in the account to which that card is linked may be set aside for the greater of the amount of the estimated total charges due under the Rental Agreement, based on your representations about this rental, as indicated on the Rental Contract, or the deposit amount indicated on signs at the location at which you rent the car at the time of rental. You consent to the reservation or setting aside of that estimated total amount at the time of commencement of the rental. You understand that we will authorize the release of any excess reserve or set aside upon the completion of your rental (return of the car and our determination of whether any additional fees or charges apply), and that your card issuer’s rules apply to your credit line or your account being credited for such excess and may not be immediately released by your card issuer.

We can repossess the car at any time in our sole discretion for reasons that include, but are not limited to the following: the car is found illegally parked, being used to violate the law or the terms of the Rental Agreement, or appears to be abandoned. You agree that we need not notify you in advance and that we may take any actions reasonably necessary to obtain possession of the car, including remotely disabling the engine, remotely locking the doors, tracking the location of the car through GPS tracking devices and utilizing for our benefit any other devices connected to the car or affecting the car’s operation. If the car is repossessed, you agree to pay or reimburse us for the actual and reasonable costs incurred by us to repossess the car. You agree that such costs will be charged to the credit or debit card or account you used to rent the car.

KnossosRentals offers one of the most competitive full insurance packages on the market, including:

Fully comprehensive insurance

Collision Damage Waiver (CDW) with zero excess

Fire & theft protection

Coverage for windows and mirrors

Personal Accident Insurance (PAI) for all passengers

Third-party liability insurance

Public liability insurance

24-Hour Roadside Assistance

Free 24/7 roadside assistance is provided.

Assistance partner: Mondial Assistance
 +30 211 990 9000 (international calls)

We recommend contacting KnossosRentals directly whenever possible.

Mobile (24/7): +30 698 3310 372

Third-Party Liability Insurance

All authorized drivers listed in the Rental Agreement are covered for third-party liability, including:

Injury or death of third parties

Damage to third-party property

Coverage is provided up to the minimum limits required by law in the country where the accident occurs.

If local law extends coverage to a person not listed as an authorized driver, the same legal minimum limits will apply.

Any insurance provided by Knossos Car Rental is secondary to any other valid insurance available to the renter or driver, unless the law requires it to be primary.

Insurance Form & Exclusions

Knossos Car Rental may provide this coverage through an insurance policy, self-insurance, or both. Insurance documents are available for inspection at our main office.

Unless required by law, the insurance does not cover:

Fines, penalties, or punitive damages

Injury or death of the renter, the driver, or their family members

Claims between employees arising during employment

Optional coverages such as uninsured or underinsured motorist protection

Where any of the above coverages are mandatory by law, they are provided only at the minimum legal limits.

By renting a vehicle, you acknowledge and accept these insurance terms as permitted by applicable law.

s.

If

Damage, Theft & Your Responsibility

If you do not accept Theft Protection, or if the vehicle is lost or damaged due to a breach of the Rental Agreement, misuse, or acts of nature, you are fully responsible for all loss or damage to the vehicle, regardless of the cause.

If the vehicle is damaged, you will be charged:

The cost of repair, or

If the vehicle is not repaired and is sold in damaged condition, the difference between its fair market value before the damage and the sale price.

If the vehicle is stolen and not recovered, you will be charged the vehicle’s fair market value before the theft.

You may also be charged for:

Loss of use of the vehicle

Administrative fees

Towing and storage costs, if applicable

Where permitted by law, you authorize us to charge you for the actual cost of repairing or replacing damaged or missing items, such as windows, mirrors, tires, keys, or other vehicle parts.

Insurance & Recovery of Costs

If any of your responsibility is covered by insurance, credit card benefits, or travel insurance, you authorize Knossos Car Rental to contact the provider directly and to receive payment on your behalf.
If we later recover compensation from a third party after you have already paid, we will refund any difference, where applicable.

If local law limits your liability or sets different conditions, that law will apply.

Repairs

You are not allowed to repair the vehicle or authorize repairs without our prior written approval.
If repairs are carried out without approval, you will be charged the full cost required to restore the vehicle to its original condition.

If we approve repairs and they are our responsibility, we will reimburse you only upon presentation of a valid receipt.

Prohibited Use of the Car. Certain uses of the car and other actions you or a driver may take, or fail to take, will violate the Rental Agreement. A VIOLATION OF THIS PARAGRAPH, WILL AUTOMATICALLY TERMINATE YOUR RENTAL AND IS AN EXCLUSION TO AND VOIDS ALL LIABILITY PROTECTION AND ANY OPTIONAL SERVICES THAT YOU HAVE ACCEPTED, INCLUDING BUT NOT LIMITED TO SUPPLEMENTAL LIABILITY INSURANCE, PERSONAL ACCIDENT INSURANCE, PERSONAL EFFECTS INSURANCE, ANY ROADSIDE ASSISTANCE PLAN, EMERGENCY SICKNESS PROTECTION AND LOSS DAMAGE WAIVER (LDW) OR PARTIAL DAMAGE WAIVER. IT ALSO MAKES YOU LIABLE TO US FOR ALL PENALTIES, FINES, FORFEITURES, LIENS AND RECOVERY AND STORAGE COSTS, INCLUDING ALL RELATED ATTORNEYS’ FEES, LEGAL EXPENSES, FEES AND COSTS THAT WE MAY INCUR. It is a violation of this Paragraph if any of the following occurs: A. You use or permit the car to be used: 1) by anyone other than an authorized driver, as defined in paragraph 6; 2) to carry passengers or property for hire or more passengers than the car has seat belts to carry; 3) to tow or push anything; 4) to be operated in a test, race or contest or on unpaved roads; 5) while the driver is under the influence of alcohol, any controlled substance, including without limitation any federally controlled substance listed under the Controlled Substance Act in European Union (a “Controlled Substance”), or medications that affect vehicle operation and/or constitute driving while impaired under applicable law; 6) for conduct that could be charged as a crime such as a felony or misdemeanor, including the transportation of a Controlled Substance or contraband, stolen goods, illegal devices, or persons protected by prohibitions against human trafficking; 7) recklessly or while overloaded; or 8) if the car is driven into prohibited countries without our expressed permission. B. You or an additional driver, whether authorized or not: 1) fail to promptly report to Win Rental Cars any damage to or loss of the car when it occurs or when you learn of it and provide us with a written accident/incident report or fail to cooperate with our investigation; 2) Where required by law, failed to report an accident to law enforcement; 3) obtained the car through fraud or misrepresentation; 4) leave the car and fail to remove the keys (or key fobs) or close and lock all doors, close all windows and the trunk and the car is stolen or vandalized; or 5) intentionally or with willful disregard cause or allow damage to the car. C. You or an additional driver, whether authorized or not, return the car after hours and the car is damaged, stolen or vandalized or you otherwise fail to take reasonable steps to secure the car, its keys, key fobs, or other remote entry and starting devices. D. Driving or operating this car while using a hand-held wireless communication device or other device that is capable of receiving or transmitting telephonic communications, electronic data, mail or text messages shall be deemed a breach of the Rental Agreement.

The vehicle is provided with a certain fuel level, which is recorded at the start of the rental.

You must return the vehicle with the same fuel level as at pick-up.
If the vehicle is returned with less fuel, you will be charged for the missing fuel plus a refueling service fee.

No refunds are given for unused fuel if the vehicle is returned with more fuel than at pick-up.

Fuel type (petrol or diesel) must be respected. Incorrect fueling is considered misuse and all related costs will be charged to the renter.

You’ll pay or reimburse us for all fines, penalties, interest, and court costs for parking, traffic, toll and other violations, including storage liens and charges incurred as a result of your rental. You will also pay a reasonable administrative fee with respect to any violation of the Rental Agreement, such as for repossessing or recovering the car for any reason. You agree we may, in our sole discretion, pay all tickets, citations, fines, penalties and interest on your behalf directly to the appropriate authority and you will pay us for what we paid to the appropriate authority or their designated agents plus a reasonable administrative fee and any attorneys’ fees and expenses we incur. You agree and acknowledge that we cooperate with all federal, state/provincial, municipal and local officials charged with enforcing these infractions to provide any information necessary as they may request or may otherwise be required. You authorize us to release the rental and credit/debit card information regarding your rental to any Processing Services / Violation Management Services (VMS), or another agent we authorize to act on our behalf for the purpose of processing and billing you for any tickets, citations, fines and penalties incurred by you or assessed against us or the car during your rental plus a reasonable administrative fee per violation. You authorize as our agent of the above-mentioned services or another agent we appoint to bill you directly to the credit/debit card you used to rent the car. You authorize the providers of such services or another agent we authorize to contact you directly regarding any tickets, citations, fines and penalties incurred by your or assessed against us or to our car while the car was rented to you. In the event we use a third party collection service or agent to resolve any tickets, citations, fines, penalties, and interest, you agree to pay all costs and collection fees including but not limited to administrative and legal costs to such agent upon demand without protest. You acknowledge that you have no right to contest any such infraction or enter any plea other than guilty or no contest unless we consent to your action, provided that the penalty for the infraction is only the payment of money and does not involve any other administrative, civil, or criminal penalty. You agree to indemnify and hold us and any other agent we authorize harmless for any such tickets, citations, fines, penalties, interest and administrative fees.

You shall defend, indemnify, and hold us, our parent and affiliated companies harmless from all losses, liabilities, damages, injuries, claims, demands, awards, costs, attorney fees, and other expenses incurred by us in any manner from this rental transaction or from the use of the car by you or any person, including claims of, or liabilities to, third parties. You may present a claim to your insurance carrier for such events or losses; but in any event, you shall have final responsibility to us for all such losses. You waive any claim against us for incidental, special or consequential damages in connection with the rental. You agree that if the rental takes place at a location operated by Knossos Rental Cars System Licensee, any claim by you, including one that alleges unfair, deceptive or unconscionable conduct, your sole right and remedy is against that Knossos Rental Cars and not its parent or any of its affiliated companies.

Knossos Car Rental is not responsible for any loss, theft, or damage to personal property left in or on the vehicle, in any service or transfer vehicle, on our premises, or handled by us, regardless of fault.

You are responsible for any loss or damage caused by your personal belongings to the vehicle or to third parties, and for any related claims.

If you use a credit or charge card that is issued by a financial institution outside of the European Union and your charges are billed to us in a currency other than Euros, the full amount of your charges will be converted to the card account’s billing currency by us unless you have instructed us not to perform the conversion process on your personal account profile or submitted a written request in advance to have the currency conversion performed by your card issuer. Our conversion will be based on a conversion rate published by Reuters or another independent reporting service and will incorporate a processing charge no higher than 3% applied to all amounts relating to the transaction. This charge will replace the currency conversion processing charge applied by your card issuer. You understand that your card issuer has a currency conversion process; that you have chosen not to use your card issuer’s currency conversion process; and that you will have no recourse against your card issuer with respect to any matter related to the currency conversion or disclosure thereof.

The charges shown on the return record may be subject to review after returning the vehicle. You’ll pay any undercharges and you’ll receive a refund for any false charges we discover on review.

In case of not paying all amounts declared on the Rental Agreement, including all charges, fees, expenses, fines, penalties, and all matters associated with the rental of the car including, without limitation, payment for loss of or damage to the car, rental charges, parking, red light and traffic fines and penalties, toll charges, towing, storage and impoundment fees, we will take the following actions: a) You agree to pay a late charge of 1 & 1/2% per month on the past due balance or the highest rate permitted by applicable law, whichever is less (collectively, “Charges”). b) You agree also to pay for any costs that we occur in seeking to collect such Charges including, without limitation, court costs and attorney’s fees in addition to any administrative fees, cost of recovery, insufficient funds fees and collection fees (collectively, “Costs”). If the law permits, you authorize us and our collection agent, to contact you or your employer, at your place of business about the payment of any past due Charges or Costs. You also agree that we or our representative(s) may access the personal information that you provided to us in any effort to collect any Charges or Costs under this section and may use the address provided by you on the Rental Contract, or in any customer profile, as the place to send any demands or collection notices. c) In the event that you presented a credit card or debit card for payment, you understand that we may report such deficiency to an appropriate credit reporting agency and you also authorize us to share that credit and debit card information with third party collection agents and further authorize us or our collection agents to charge any amounts due to us including, but not limited to, the Charges and Costs referenced above, to that credit or debit card.

Pre-Dispute Resolution Procedure: Before asserting a claim in any proceeding (including, but not limited to, in an individual arbitration proceeding or in a small claims court proceeding), you and NM Rental Cars agree that each shall give the other party written notice of the claim to be asserted 30 days before initiating a proceeding and make a reasonable good faith effort to resolve the claim. If you intend to assert a claim against Win Rental Cars, you must send the written notice of the claim to: NM Rental Cars, ADDRESS, , Attn: Legal Department. If NM Rental Cars intends to assert a claim against you, we will send the written notice of the claim to you at your address appearing in our records. The parties may, but are under no obligation to, engage in privileged settlement negotiations during this 30 day period. NO SETTLEMENT DEMAND OR SETTLEMENT OFFER USED IN THIS PRE-DISPUTE RESOLUTION PROCESS MAY BE USED IN ANY PROCEEDING, INCLUDING AS EVIDENCE OR AS AN ADMISSION OF ANY LIABILITY OR DAMAGES (OR LACK THEREOF). Dispute Resolution: (Not applicable if mandatory arbitration is prohibited by law).Except as otherwise provided below, in the event of a dispute that cannot be resolved informally through the pre-dispute resolution procedure, all disputes between you and NM Rental Cars arising out of, relating to or in connection with your rental of a car from NM Rental Cars and the Rental Agreement shall be exclusively adjudicated by binding arbitration. You and NM Rental Cars agree that any such arbitration shall be conducted on an individual basis and not in a class, consolidated or representative arbitration proceeding. Notwithstanding any provision in the Rental Agreement to the contrary, if the class action waiver in the prior sentence is deemed invalid or unenforceable, neither you nor we are entitled to pursue dispute resolution by binding arbitration. If you are an individual (instead of, for instance, a partnership, corporation, or other form of entity or non-natural person), in the event that (1) your claim is less than 8783.40 euros or  10.000 dollars, and (2) you are able to demonstrate that the costs of arbitration will be prohibitive as compared to costs of litigation, NM Rental Cars will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to the cost of litigation. This arbitration agreement is subject to local law. The arbitrator’s award may be entered in any court of competent jurisdiction. Notwithstanding any provision in the Rental Agreement to the contrary, the parties agree that if NM Rental Cars seeks to delete or materially modify the agreement to arbitrate from this dispute resolution provision, any such deletion or material modification will not apply to any individual claim(s) of which you have already provided notice to NM Rental Cars. Disputes and claims that are within the scope of a small claims court’s authority, as well as disputes and claims regarding personal injury and/or damage to or loss of a car related to your NM Rental Cars rental, are exempt from the foregoing dispute resolution provision.

From time to time we may offer additional services and/or products with associated terms and conditions or terms of use. If you purchase and/or use these services or products you agree to be bound by such associated terms and conditions or terms of use. Any extra unit is not part of the car. You are responsible for any loss or damage to the unit and its accessories regardless of cause even if you have accepted any extra insurance. If the unit and/or its accessories are lost or damaged so as to, in our sole opinion, require repair or replacement, you will pay us its repair or full retail cost. If you return the unit to a location other than the renting location without our authorization, you will pay us a fee for that unauthorized return.

We use GPS tracking devices to track or locate cars which may be late for their scheduled return, reported stolen, suspected of being lost, stolen, or abandoned or as may be required or requested by law enforcement, or to identify cars which have been damaged and may require roadside assistance, when we have a good faith belief that there is an emergency that poses a threat to your safety or the safety of another person, or as necessary to defend, protect or enforce our rights in connection with the use of our products and/or services. You should have no expectation of privacy or confidentiality as to the places where the car is driven while rented to you.

Equipment. Certain cars contain devices that monitor the car’s condition, performance and operation, track fuel consumption, distance travelled, location and other information (the “Connected Car Data”), and may transmit such Connected Car Data to us, our third party providers and/or the car manufacturer. Some or all of these communications are turned on all the time, even when other services or other media in the car are turned off. We cannot guarantee that a car without these features will be available at your time of rental. These devices may have been installed by us, on our behalf, or by the car manufacturer. If the devices are installed by the car manufacturer, the car manufacturer will process the Connected Car Data in accordance with its privacy notice. We do not provide the car manufacturer with your personally identifiable information (“PII”), unless authorized by you, or is necessary in connection with the provision of services provided through such car manufacturer, or is required by law. We may enter into agreements with car manufacturers to receive some or all of the Connected Car Data collected by these devices. We may use a third party to process the Connected Car Data on our behalf. We do not provide the third party processor with your PII, unless authorized by you, necessary in connection with the provision of services provided through such third party, or required by law.

Uses. If equipped and where permitted by law, we use these devices and the Connected Car Data for some or all of these purposes: (i) to provide certain aspects of our services to you e.g. remote lock/unlock, remote disable engine/cancel ignition, and automatically transmit vehicle data such as location, odometer, fuel level and other data during the rental; (ii) to manage your car rental e.g. start your rental, exchange or upgrade your car; (iii) to enable us to better understand how our cars are being used; (iv) to optimize our operations; (v) to assist in the handling of any liability or property damage claims; (vi) to provide roadside assistance services; (vii) to assist in the recovery of cars which are overdue, lost or reported stolen, or suspected of being lost or stolen; (viii) to develop new products and services and enhance our existing products and services; (ix) to respond to requests from law enforcement and/or regulatory authorities; (x) as necessary to defend, protect or enforce our rights in connection with the use of our products and/or services, (xi) to protect the rights and/or property of NM Rental Cars or third parties; (xii) when we have a good faith belief that there is an emergency that poses a threat to your safety or the safety of another person, or in other circumstances in which we reasonably believe our cars are being or have been used in violation of law or otherwise in the commission of a crime; and (xiii) to comply with law.Connected Car Data is collected, used, retained & disclosed for purposes stated in the Privacy section below.

Privacy. We collect, use and share your PII with NM Rental Cars affiliates, licensees and other third parties to: (a) provide and administer the services you request, including use of corporate discounts and loyalty programs; (b) carry out relevant identity, fraud, security, driving license and credit checks; (c) maintain, develop and improve the administration and management of our services; (d) protect our interests and enforce our rights, including pursuing available remedies or limiting damage that we may sustain; (e) protect the rights, privacy, safety and/or property of you and others; (f) comply with or as permitted by law; and (g) provide you with information about goods and services we think may interest you, unless you opt out.You may limit the use and sharing of your PII for marketing purposes, and you may access or correct your PII. Also see the Connected Car & Location Data section above. This information may be used by us during and after the rental period (if applicable law allows). To provide you services or in the course of our business operations, we may need to transfer your PII to locations outside of the country where you rented the car, and your PII may be subject to laws of other countries.By requesting and using our services, you expressly agree to our collection, use and sharing of your PII for as long as the law allows. For more detail about our privacy practices please see the full Privacy Notice which may be obtained at www.DOMAIN.com or by writing to NM Rental Cars 

We may transfer our rights and obligations under these Terms and Conditions to another party, but this will not affect your rights or the obligations of the provider under the Rental Agreement. You may only transfer your rights or obligations under these Terms and Conditions to another person if we agree in writing. If we fail to insist that you perform any of your obligations, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. Each of the provisions of the Rental Agreement operate separately. If any court or competent jurisdiction decides that any discrete provision of them is unlawful or unenforceable, the remaining provisions will remain in full force and effect.

You agree to cooperate fully with Knossos Car Rental and to take any reasonable actions we request in relation to:

This Rental Agreement

Your use and return of the vehicle

Any claims, disputes, investigations, or legal proceedings related to the rental

This may include providing information, signing documents, or assisting as reasonably required in connection with the rental or any related matter.

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